Question: What would you recommend as an off-the-shelf solution for getting customer feedback on product?

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What would you recommend as an off-the-shelf solution for getting customer feedback on product?

I'm looking for an off-the-shelf type solution that I can use to get a small community of users together to get their feedback on key areas of development of our online product. I'd like to have forum capacity, up/down voting, feature suggestions and ability to comment on UI designs. I don't want to build out a solution for this, but hoping for a SAAS product that could help with this.

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Gopalakrishna Palem

CTO / Consultant - Blockchain, Analytics, AI

Many open-source forum software are available (that are easy to use). You can try starting with bbpress (https://bbpress.org/), wordpress.

Hope this helps.
Thank you,
GK
http://gk.palem.in/

Answered about 10 years ago

Malcolm Ong

Co-founder @ Terminal 3; Co-founder @ Skillshare

Depends on what kind of product you're building, and specifically how you'd like to engage with your users.. but I'd recommend using tools similar to UserVoice, GetSatisfaction, etc.

Answered about 10 years ago

Darryn Rabec

Founder | Investor

Heres an idea, a crowdfunding platform would work nicely for this as it has all of the features you require.

Answered about 9 years ago